Terms & Conditions

Terms & Conditions – Hotel Puri Waves

By booking a stay at Hotel Puri Waves, you agree to the following terms and conditions:

1. Check-In / Check-Out

  • Check-in: 08:00 AM
  • Check-out: 8:00 AM
  • Early or late check-ins may be allowed subject to availability and additional charges.

2. Booking & Reservation

  • Advance payment is required to confirm your booking.
  • Valid government ID is mandatory for all guests during check-in.
  • Room rates may vary during holidays, weekends, and peak seasons.

3. Cancellation & Refund Policy

  • Cancel before 7 days of check-in: 50% of the booking amount will be refunded or adjusted for a future booking.
  • Cancel within 48 hours of check-in: No refund or adjustment.
  • Non-refundable bookings are not eligible for cancellation or refund.
  • No-shows (not arriving without canceling): Full amount will be charged.
  • Group bookings with advance: No refund under any circumstances.

4. Guest Conduct

  • All guests must maintain decorum and avoid causing disturbance.
  • Misconduct, illegal activity, or damage to property will lead to eviction and potential legal action.

5. Loss or Damage

  • Guests are responsible for their personal belongings. Lockers are available.
  • Any damage caused to hotel property must be compensated by the guest.

6. Right of Admission

  • Management reserves the right to deny admission or evict guests who violate rules or show misconduct.